As part of MFD’s growth and strategy, we are pleased to welcome the Unify Office Services staff and customers to the MFD Solutions Business.
A great question and one that we hope we can answer or if we can’t we know who can…our clients!!
We know there are many sales and service providers vying for your business, offering different products from different manufacturer’s and all articulating about how fantastic their customer service is. From a website many look the same, and offer the same, so you have to consider what is most important for your organisation. Nearly all photocopiers, MFP’s and MFD’s in the market place today actually have all the same features, they print, copy, scan, fax and staple…we could go on.
To a degree they arguably all produce very good output quality however they are not all manufactured or built to the same robustness and quality.
One of the key requirement’s we constantly hear is reliability which is why we have partnered with Canon for so many years, as they continue to surpass all others in this category and lead the way in innovation year on year (awarded once again by BLI “A4 MFP line of the year”).
So now you have the right solution the next key question is which support provider will be able to meet the best levels of customer service. All Printers, Copiers and multifunctional devices need servicing and maintenance, no matter how good they are, therefore choosing the right partner is so important. We support the devices and our clients differently as we look to develop the relationship from the outset, one that works together and is personalised. Our technical support team are account managers who respond extremely quickly and diligently, who have the ability and knowledge to resolve matters in nearly all situations, and if they don’t they know someone who can.
Canon printers – MFD Solutions have many partners offering competitive lease agreements and with our clear and transparent customer service agreement you will have complete clarity and understanding from the very beginning.
Our objective is to provide office printer and copier leasing & maintenance solutions and central managed costs to our customers by providing a premium level service. Talk to us about how we can help you!